When you are putting your scale racing reputation on the line, you need to know there's an industry expert on your team. Third Eye Technology has the expertise to meet your needs.

    1. Repairs
    2. Repair and return policy's
    3. Repair Price listing
    4. Parts ordering

    3rdEye Product Repair Fee Policy  -  Effective 9/1/09

    All 3rd Eye products returned for repair that are beyond the 30 day warranty (logged and tracked) will be charged a $45.00 minimum (includes shipping) repair fee paid in advance (by money order, cash or other agreed form of payment, no checks) and shipped along with the returned unit. The Customer pays shipping cost to and from 3rd Eye, the return amount will be established at the time of contact with 3rd Eye. Some units may require significantly higher repair cost and will also be identified when contacting 3rd Eye.

    3rd Eye Technology is not responsible for units that have been damaged due to: miss-handling, miss-use or abuse, i.e. broken controls/components from dropping/excessive force, contact to electrical internal components or consistent/repeated reverse polarity/ incorrect hookup.

    Always contact 3rdEye BEFORE returning product

    Contact 3rd Eye for an RMA (return material authorization) advance payment along with a description of the problem (do not return product without authorization)

    If product is returned without authorization and/or advance payment, the unit will be held without notice until the above requirements are complied with. After 10 days units will be the property of 3rd Eye, refurbished then sold as used product.

    As always you can expect 3rd Eye to make reasonable and flexible considerations in regards to this matter.

    Thank you,

    Howard Smith
    3rd Eye Tech.

Designing and manufacturing the finest fully electronic slot car hand controllers and slotcar power supplies in the world for 1/24th and HO scale racing.